Refund policy

Refund Policy

Last updated: October 25, 2026

All Sales Are Final

Every ICONIC Obsession piece is made to order, created for you after you place your order. Because of that, all sales are final. We do not offer returns, refunds, or exchanges for change of mind, fit, size, or color preference.

Please review the product details and sizing information carefully before you order. If you have a question about fit, email us at info@iconicobsession.com before purchasing and we will gladly help.

Order Changes and Cancellations

Because every piece is made to order, we cannot guarantee that an order can be changed or canceled once it has been placed. If you need to change or cancel an order, email info@iconicobsession.com right away with your order number. We will do our best to help before production begins. Once production has started, we are unable to change or cancel your order, including size changes.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or is not the item you ordered, we will make it right. Email info@iconicobsession.com within 30 days of delivery and include:

  • Your order number
  • Clear photos of the item showing the issue (and of the shipping label and packaging if the item was damaged in transit)

Once we review your request, we will send a replacement of the same item or issue store credit, at our discretion. We may ask you for additional photos. Items that have been worn, washed, or altered, and issues reported more than 30 days after delivery, are not eligible.

This exception does not cover:

  • Normal variations in color, print placement, or sizing that are typical of made-to-order products (colors on screen may differ slightly from the finished piece)
  • Wear and tear, or damage from improper care or washing
  • Incorrect sizes or items selected by the customer
  • Packages lost or delayed because of an incorrect or incomplete address (see our Shipping Policy)

Lost or Stolen Packages

See our Shipping Policy for how to get help with packages that are lost in transit or marked delivered but not received.

Chargebacks

If something is wrong with your order, please contact us first at info@iconicobsession.com so we can resolve it quickly.

Questions

Million Dollar Network Inc., doing business as ICONIC Obsession
Email: info@iconicobsession.com
Phone: +1 (407) 990-0387
6751 N Sunset Blvd, Ste 320
Glendale, AZ 85305
United States